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HCCI House Call Practicum at Cleveland Clinic, an HCCI Practice Excellence Partner
Register today for this unique two-day field experience designed to allow providers and practice managers to shadow trained preceptors and acquire new knowledge and skills in house call operations and clinical care for medically complex patients in the home. The HCCI House Call Practicum™ offers an individualized learning opportunity at our Practice Excellence Partner (PEP)™, which are programs recognized nationwide as premier providers of home-based primary care.

On Day 1, you will accompany your PEP Preceptor on house calls and observe the various steps followed by the practice prior to, during, and after each home visit. Your preceptor will also describe or demonstrate the practice’s approach to the management of urgent issues in the field, after-hours coverage, communication with practice staff and care coordination.

On Day 2, you will observe front and back office operations, including scheduling, new patient intake, and appointment confirmation; preparing and maintaining supplies and packing the medical bag; triage and communication; billing, coding, and revenue cycle review; analytics; patient selection criteria and service area; marketing and outreach activities; staffing and productivity. Also included in your Day 2 experience – exclusively at Cleveland Clinic Medical Care at Home – is shadowing on telemedicine visits, which are facilitated in the field by community paramedics. 
HCCI House Call Practicum™ at Cleveland Clinic, an HCCI Practice Excellence Partner™

When this site is selected, the HCCI House Call Practicum™ gives you behind-the-scenes access to the clinical and practice management operations housed at this large multispecialty nonprofit academic medical center. Located in Independence, OH, the Cleveland Clinic Medical Care at Home program provides primary care services to more than 2,100 frail, home-limited seniors who would otherwise struggle to be cared for in a traditional office setting. The program includes physicians, nurse practitioners, physician assistants, community paramedics, and a nurse manager, medical assistants, coordinators, patient services specialists, a medical coder, a reimbursement specialist, and more. In addition to ongoing primary medical care and management of chronic illness, the program offers geriatric consults (for evaluation of memory, physical and mental capacity, fall risk and more) and telemedicine for urgent visits. Cleveland Clinic Medical Care at Home  is also integrated with the primary care practices at Cleveland Clinic and engages in a variety of novel care models to care for patients and achieve value based goals.


Upon completion of the HCCI House Call Practicum, you will be able to:

1. Describe the day-to-day practices of one of the nation's premier home-based primary care programs.

2. Demonstrate enhanced knowledge and skills in HBPC practice operations and efficiency.

3. Apply effective strategies for providing optimal, patient-centered care for medically complex patients in the home.
Intended Audience
This course is intended for physicians, advanced practice providers, nurses, practice managers/administrators, social workers, residents/fellows, medical assistants, and other practice operations staff.
Credit Information
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of PeerPoint Medical Education Institute and the Home Centered Care Institute. PeerPoint Medical Education Institute is accredited by the ACCME to provide continuing medical education for physicians.

PeerPoint Medical Education Institute designates this live educational activity for a maximum of 12 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

The following organizations accept certificates of participation for educational activities certified for AMA PRA Category 1 Credit™:

• Physician Assistants: American Academy of Physician Assistants (AAPA)

• Nurse Practitioners: American Academy of Nurse Practitioners Certification Program (AANPCP)

• Nurses: American Nurses Credentialing Center (ANCC)

• Practice Managers: Medical Group Management Association (MGMA)

Availability: No future session
Cost: $1,250.00
Credit Offered:
12 CME Credits
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