Description
Clinicians, practice managers, and other staff interested in enhancing the productivity, and ultimately the bottom line, of their house call program need proven strategies to streamline operations while ensuring high-quality patient care is at the center of all activity. Opportunities to improve efficiency can be found in workflows associated with intake, triage, pre-visit activities, durable medical equipment, scheduling and route planning, acute/urgent visits, EMR usage, supply inventory and ordering, and community partnerships.
Objectives
This course will focus on ensuring the program’s mission is achieved through the efficient and effective management of operations while maintaining a sustainable profit margin. Upon completion, you will be able to do the following:
1. Explain how to use Root Cause Analysis to identify practice inefficiencies.
2. Apply the recommended strategies to improve efficiency and productivity through staffing and process workflows.
Estimated Time to Complete
30 minutes. In order to earn credit for participation in this activity, the learner must complete a 5-question post-test with a passing score of 80% or better with unlimited attempts.
Intended Audience
This course is intended for home-based primary care providers, as well as practice administrators, managers, and other staff who are invested in enhancing house call operations.
Credit Information
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of PeerPoint Medical Education Institute and the Home Centered Care Institute. PeerPoint Medical Education Institute is accredited by the ACCME to provide continuing medical education for physicians.
PeerPoint Medical Education Institute designates this enduring material for a maximum of 0.50 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Approved: February 1, 2021
Expiration: January 29, 2024
Disclosures
None of the planners, authors, or reviewers for this educational activity have relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Acknowledgement
HCCI gratefully acknowledges support for this activity in the form of a grant from The John A. Hartford Foundation.