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A Practical Guide to Expanding HBPC with Telehealth
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Pdf Summary
The document discusses the observations made during the process walk, which revealed complex and inefficient workflows. The value add/non-value add analysis was conducted to identify wasteful activities and prioritize improvements. Root cause analysis helped determine the underlying causes of inefficiencies and how telehealth could address them. The fast track decision-making session involved stakeholders in generating and evaluating solutions. Longitudinal monitoring is recommended to continuously assess the impact of changes and optimize workflows.
Keywords
observations
process walk
complex workflows
inefficient workflows
value add/non-value add analysis
wasteful activities
root cause analysis
telehealth
fast track decision-making session
longitudinal monitoring
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