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Key Metrics for Demonstrating the Value of HBPC Pr ...
Key Metrics for Demonstrating the Value of HBPC Pr ...
Key Metrics for Demonstrating the Value of HBPC Programs - 2024
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Pdf Summary
This resource provides clinicians and practices with a set of metrics to evaluate the efficiency, productivity, and patient outcomes of their Home-Based Primary Care (HBPC) program. The suggested metrics cover areas such as staffing and productivity, operational metrics, utilization and outcome metrics, and clinical quality metrics. <br /><br />Some of the staffing and productivity metrics include the clinician-to-patient ratio, staff-to-clinician ratio, average expenses per clinician and staff member, billing trend reports, and daily call volume. Operational metrics include average miles driven per day, black bag expenses, after-hours/on-call page volume, patient census, and patient referrals.<br /><br />Utilization and outcome metrics focus on measures such as immunization rates, completion of screenings and assessments, hospital readmission rates, reduction in acute care utilization, and patient satisfaction. <br /><br />The resource also highlights key clinical quality metrics that have been endorsed by organizations such as the National Quality Forum and the Centers for Medicare and Medicaid Services. These include functional and cognitive assessments for home-based primary care and palliative care patients, as well as specific quality measures for programs such as Independence at Home, Primary Care First, and the Medicare Shared Savings Program.<br /><br />The document provides additional information on resources available for further support, such as webinars, tools, and tip sheets. It emphasizes that HCCIntelligence is for educational and informational purposes only, and should not be considered medical advice. The resource is funded in part by a grant from The John A. Hartford Foundation.
Keywords
Home-Based Primary Care
metrics
staffing
operational metrics
utilization
outcome metrics
clinical quality metrics
patient satisfaction
functional assessments
cognitive assessments
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