Innovations and Efficiencies in Home-Based Care: HCCI Solutions Suite for NPHI Members-Geographic Scheduling Considerations for House Calls

Geographic Scheduling Considerations for House Calls_HCCI

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<h3>Geographic Scheduling Considerations for House Calls</h3><br /><br /><h4>Top 5 Best Practices for Efficient Scheduling:</h4><br /><br />1. <strong>Divide Service Area into Zones</strong>:<br />   - Ensure territory zones are manageable and can be driven within the day, ideally no more than 30-minute driving distance.<br /><br />2. <strong>Assign Providers to Territories</strong>:<br />   - Base assignments on providers' residences and proximity to the patients they serve.<br /><br />3. <strong>Create a Scheduling Guide</strong>:<br />   - Develop a scheduling guide to help the practice team proactively schedule patients in designated nearby zones each day.<br /><br />4. <strong>Plan Driving Routes in Advance</strong>:<br />   - Use map-based tools to determine efficient driving routes. Offer patients a time range rather than an exact time, starting with the furthest patient and working back towards the final destination by end of day.<br /><br />5. <strong>Confirm Appointments in Advance</strong>:<br />   - Communicate upcoming appointments and timeframes to patients while noting any unique address considerations in the EHR. Strive to accommodate requests while setting clear expectations.<br /><br /><h4>Technology Vendor Considerations:</h4><br /><br />- <strong>Cost</strong>: Ensure the solution is reasonably priced and affordable for the practice.<br />- <strong>Security & Privacy</strong>: Verify the solution is HIPAA compliant and meets security and compliance standards for patient information.<br />- <strong>User-Friendly</strong>: The solution should be easy to use with minimal training needed.<br />- <strong>Reporting & Features</strong>: Check if the solution provides useful reporting features such as tracking mileage, creating recurring schedules, drawing driving radiuses, and identifying nearby patients.<br /><br />---<br /><br /><strong>Disclaimer</strong>: This communication is for educational purposes and should not be construed as medical advice. For individual use only, not to be copied, altered, or distributed.<br /><br /><em>Copyright 2022 Home Centered Care Institute</em>

Keywords

Geographic Scheduling

House Calls

Service Area Zones

Providers Territories

Scheduling Guide

Driving Routes

Appointment Confirmation

Technology Vendor

HIPAA Compliance

Reporting Features