Innovations and Efficiencies in Home-Based Care: HCCI Solutions Suite for NPHI Members-Day 2 Workshop Slides

Day 2 Workshop Slides
Pdf Summary
**Summary: Custom Workshop for NPHI Members – Innovations & Efficiencies in Home-Based Care**<br /><br />**Dates:** September 8-9, 2022  <br />**Presented by:**  <br />- Melissa Singleton, M.Ed., Chief Learning Officer, HCCI  <br />- Aaron Yao, PhD  <br />- Paul Chiang, MD  <br />- Brianna Plencner, CPC, CPMA<br /><br />---<br /><br />The workshop emphasizes innovations, efficiencies, and best practices in home-based care, focusing on data analytics, HCC coding, management of complex health conditions, and operational optimizations in house call programs.<br /><br />**Key Sessions and Highlights:**<br /><br />1. **Leveraging Data Analytics for Growth and Quality Improvement**  <br />   - Utilize data to improve care and operations, focusing on HBMC programs' patterns.<br /><br />2. **HCC Coding and Risk Adjustment for House Calls**  <br />   - Accurately reflecting the severity of patients’ conditions ensures appropriate risk scores and billing.<br /><br />3. **Managing Multi-Complex Conditions**  <br />   - Tackle challenges in treating homebound patients with multiple chronic diseases through effective management models.<br /><br />4. **Optimizing Daily Operations**  <br />   - Strategies for efficient workflows include geographic scheduling, triage protocols, and safety measures for providers.<br /><br />5. **Simulated House Calls**  <br />   - Practical simulations to apply learned concepts in real-world scenarios, emphasizing the importance of chart reviews, equipment preparedness, and coding.<br /><br />**Operational Strategies:**<br />- Develop effective intake and triage protocols.<br />- Geographically optimized scheduling for efficient provider routes.<br />- Emphasize cross-functional team communication through IDT meetings and daily team huddles.<br />- Integrate technology tools to enhance route planning and workflow management.<br />- Promote safety through proper planning and emergency preparedness.<br /><br />**Team Roles:**<br />- **Front Office:** Manage appointments, insurance verification, and administrative tasks.<br />- **Back Office:** Handle triage, medical equipment, referrals, and care coordination.<br />- **Care Navigators (LPN/CNA) and RN:** Provide care management and coordinate between community services and providers.<br /><br />**Next Steps:**<br />Participants are encouraged to schedule one-hour sessions to:<br />1. Assess current needs, goals, and strategies.<br />2. Improve operational efficiencies and maximize revenue through effective coding and documentation.<br /><br />**Evaluation and CME Credits:**<br />Participants are reminded to submit their learning plans, complete evaluations, and watch for instructions regarding CME credit claims. <br /><br />**Conclusion:**<br />The workshop underscores the importance of robust data utilization, accurate coding, comprehensive care management, and efficient operational workflows to enhance home-based care efficacy.
Keywords
Home-Based Care
Data Analytics
HCC Coding
Risk Adjustment
Complex Health Conditions
Operational Optimization
House Call Programs
Simulated House Calls
Care Management
CME Credits