HCCIntelligence™ Webinar : The Art of Attracting, Recruiting, and Onboarding the Right Talent for your Practice

Video Transcription

Video Summary

The webinar discussed the art of attracting, recruiting, and onboarding the right talent for a practice. The presenter, Dana Crosby, explained the importance of branding and communication to establish a practice as an employer of choice. She emphasized the need for clear messaging, personable and inclusive branding, and the use of graphics and videos to attract talent. Crosby also discussed the employee lifecycle, which involves attracting talent, recruiting and hiring, onboarding, developing, and retaining talent. She highlighted the competencies and qualities needed for various roles in a practice, such as advanced clinical knowledge, commitment to integrity, and strong communication skills. Crosby provided tips for creating a job profile, including a clear job title, a brief job summary, job requirements, company information, job benefits, and a call to action. She also recommended using interview guides and asking specific, open-ended, behavioral, and opinion questions during the interview process. Dr. Paul Chang then touched on the importance of retaining talent and reducing turnover. He mentioned that workplace flexibility, opportunities for advancement, and a positive work environment contribute to employee retention. Crosby concluded the webinar by offering resources for further information, such as HR tools and tip sheets provided by HCCI Intelligence. She encouraged participants to reach out for support and emphasized that HCCI is dedicated to helping practices succeed in home-based care. Overall, the webinar provided valuable insights into the process of attracting, recruiting, onboarding, and retaining the right talent for a practice.

Keywords

attracting talent

employer branding

onboarding process

employee lifecycle

job profile

retaining talent

workplace flexibility

advancement opportunities

HR tools