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HCCIntelligence™ Webinar Recording: Self-Care: Avo ...
Slide Presentation Handout
Slide Presentation Handout
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Pdf Summary
The HCCIntelligenceTM webinar on January 15, 2020, titled "Self-Care: Avoiding Burnout and Maximizing Yourself and Your Team," was presented by Amanda Tufano, MHA, CMPE. The session began with a 30-minute slide presentation, followed by 30 minutes of Virtual Office Hours for participant questions. Participants were informed about accessing handouts and receiving copies of materials post-event.<br /><br />Amanda Tufano, CEO of Genevive, discussed the significant impacts of stress and burnout on personal and professional life. Burnout, defined variously by AHRQ, AAFP, and other sources, was portrayed as a reaction to prolonged stress, leading to emotional exhaustion and reduced personal accomplishment. Common stressors include family conflicts, electronic healthcare records, financial pressure, and lack of support among providers.<br /><br />Outcomes of stress/burnout can be severe for individuals, such as depression, dissatisfaction, addiction, and higher suicide rates, while organizational impacts include lower patient satisfaction, quality of care, and a lag in innovation.<br /><br />The webinar discussed the potential of home-based medicine as a solution to burnout, emphasizing the rewarding nature of the work, teamwork, professional flexibility, and motivation through innovative compensation models.<br /><br />Classic coping strategies for stress management were proposed, including joint visits, appropriate documentation, a flexible financial model, a team approach for patient education, and substantial administrative support. Organizational strategies recommended fostering a supportive culture, encouraging proactive operational strategies, and utilizing human resources to support employee well-being, including compensation aligned with work levels and employee assistance programs.<br /><br />HCCIntelligence also provided information on upcoming events, free technical assistance, and affordable consulting services aimed at enhancing patient experience, improving health outcomes, and reducing costs. Further details and resources were shared through various linked websites and upcoming workshops.
Keywords
Self-Care
Burnout
Stress Management
Amanda Tufano
Home-Based Medicine
Teamwork
Healthcare
Employee Well-Being
Patient Satisfaction
Webinar
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