HCCIntelligence™ Webinar Recording: Relational Leadership-Building Strong Teams and Culture in Home Based Care

Video Transcription

Video Summary

This webinar focused on the concept of relational leadership and building strong teams and a positive team culture in home-based care. The presenters emphasized the importance of psychological safety as a key factor in creating an environment where team members feel safe to take risks, be themselves, and learn and grow. They discussed four components of psychological safety: safety of inclusion, safety to learn, safety to share, and safety to challenge. The presenters also provided strategies for fostering psychological safety, such as personal reflection, acknowledging reality, making space to listen, modeling vulnerability, inviting feedback, amplifying voices, and gathering data. They emphasized the importance of building awareness of psychological safety and its impact on team dynamics and performance. The webinar concluded with a discussion on the characteristics of high-performing teams and the benefits of psychological safety in achieving better outcomes and creating a positive work environment. The presenters highlighted the ongoing need for research and learning in this area and provided resources for further exploration.

Keywords

relational leadership

psychological safety

team culture

team dynamics

high-performing teams

positive work environment

fostering psychological safety

learning and growth