HCCIntelligence™ Webinar Recording: Putting Person-Centered Decision Making into Practice

Video Transcription

Video Summary

In this video, Dr. Carol Montgomery discusses the importance of person-centered decision-making in healthcare and how it can transform the culture of healthcare. She defines advanced care planning (ACP) as a process that supports individuals in understanding and sharing their personal values, life goals, and preferences regarding future medical care. Dr. Montgomery emphasizes the need for a team-based approach to ACP, with different healthcare professionals playing important roles in facilitating conversations and ensuring that individuals' preferences are known and honored. She also discusses the integration of ACP with shared decision-making, which involves active engagement and support of the individual and their family members in making current healthcare decisions that align with their goals and values. Dr. Montgomery highlights the importance of clear and unambiguous documentation of individuals' preferences and the need for standardized education and training for healthcare professionals in conducting ACP conversations. She also discusses the role of leadership, system redesign, community engagement, and measuring outcomes in implementing and sustaining person-centered decision-making programs. Overall, the goal is to ensure that patients' values and goals guide all clinical decisions, resulting in person-centered care.

Keywords

person-centered decision-making

healthcare

transforming healthcare culture

advanced care planning

team-based approach

shared decision-making

documentation

standardized education

measuring outcomes