HCCIntelligence™ Webinar Recording: Geographic Scheduling: Impact on HBPC Productivity

Video Transcription

Video Summary

The presentation discussed the importance of geographic scheduling in home-based primary care practices. It emphasized the need to minimize travel time for providers to increase face-to-face time with patients and improve productivity. The presentation also covered various technology resources that can assist with scheduling and routing, such as CareLink, Road Warrior, Maptiv, and Multiplotter. The use of these resources can help create efficient schedules and routes for providers. Other considerations for geographic scheduling include assigning provider territories, maintaining updated patient lists from facilities, and soliciting feedback from the team to identify any problems or breakdowns in the process. The presentation also provided a sample scheduling guide to assist with planning and routing. It recommended involving the practice manager or office coordinator in creating a thoughtful and documented process, and setting productivity goals to meet the needs of the practice. The presenters also addressed questions from the audience regarding HIPAA compliance of map programs, who performs scheduling and routing tasks, dealing with no-shows, and managing the in-basket during the day. Overall, the presentation highlighted the importance of geographic scheduling and provided practical tips and resources for improving efficiency in home-based primary care practices.

Keywords

geographic scheduling

home-based primary care

minimize travel time

face-to-face time

improve productivity

CareLink

Road Warrior

Maptiv

Multiplotter

efficient schedules