Empowering Practices: Implementing Internal Coding Audits & Quality Improvement Plans-Webinar Recording

Video Transcription

Video Summary

The video features Bergen Geriatric Care, a home-based geriatric practice that focuses on providing quality care and improving coding and documentation practices. They emphasize their behavioral health integration care management program, which aims to integrate mental health care into their practice. Seeking professional support to maximize reimbursement, they were able to accurately document and bill for additional services, improving revenue and patient care. They also discuss other initiatives like cognitive assessments and transitional care management. Keeping staff engaged and motivated was a challenge, but they successfully implemented these programs with dedication. The presenters share their experiences as home-based care providers, emphasizing the importance of knowing what to expect and finding a niche. They discuss billing opportunities like prolonged services, chronic care management, and home health certification. Setting realistic expectations and work-life balance are key, as is finding motivation through supportive staff and technology. Building trust with patients and maintaining boundaries are also crucial. Overall, the video provides insights into home-based care and advice for success in the field.

Keywords

Bergen Geriatric Care

home-based geriatric practice

quality care

coding and documentation practices

behavioral health integration

reimbursement

additional services

cognitive assessments

transitional care management

staff engagement

billing opportunities

work-life balance

building trust