AAHCM HCCI Pre-Conference Session: Level Up! Take Your House Call Operations to New Heights-Key Metrics for Demonstrating the Value of HBPC

Key Metrics for Demonstrating the Value of HBPC

Pdf Summary

The document is a comprehensive guideline from the Home Centered Care Institute (HCCI) designed to assist clinicians and practices in evaluating operational efficiencies, productivity, and patient outcomes for Home-Based Primary Care (HBPC) programs. It outlines various metrics and data areas crucial for demonstrating the value and effectiveness of HBPC programs.<br /><br />**Key Metrics:**<br /><br />1. **Staffing and Productivity Metrics:**<br />   - Clinician-to-Patient ratio<br />   - Staff-to-Clinician ratio (Full-Time Equivalent breakdown)<br />   - Average expenses per clinician and staff member<br />   - Billing trends<br />   - Daily call volume and visit numbers<br />   - Message volume per clinician or care team<br /><br />2. **Operational Metrics:**<br />   - Travel miles per day<br />   - Equipment expenses<br />   - After-hours call volume<br />   - Patient census and new patient intake<br />   - Incoming referrals and employee satisfaction<br /><br />3. **Utilization and Outcome Metrics:**<br />   - Immunization and screening rates (depression, fall risk, cognitive impairment, etc.)<br />   - Smoking cessation and opioid management<br />   - Hospital admission/readmission rates<br />   - Reduction in acute care utilization<br />   - ICU stays and hospitalizations before death<br />   - Hospice utilization and length of stay<br />   - Referrals to home health services<br />   - Days at home vs. inpatient settings<br /><br />4. **Clinical Quality Metrics:**<br />   - Functional and cognitive assessments<br />   - Independence at Home Clinical Quality Metrics<br />   - Metrics for various Alternative Payment Models (APMs) like Independence at Home, Primary Care First, Medicare Shared Savings Program, and Global & Professional Direct Contracting Models<br /><br />**Additional Resources:**<br />- The HCCIntelligence Resource Center offers free and premium resources, including webinars, virtual office hours, tools, and tip sheets designed to support HBPC practices.<br />- Contact information is provided for further assistance and queries.<br /><br />Overall, the document aims to ensure HBPC programs are both effective and efficient, paving the way for better patient outcomes and strategic growth of the practices involved.

Keywords

Home-Based Primary Care

HCCI

Operational efficiencies

Productivity metrics

Patient outcomes

Staffing metrics

Clinical quality metrics

Utilization metrics

Alternative Payment Models

HCCIntelligence Resource Center